Support Ticketing Client

Odoo Ticketing Windows .NET Client – Streamlined Desktop Support

Simplify ticket management with our Odoo-integrated Windows desktop client!

Overview:

This Windows .NET application enables seamless ticket creation and management directly from the system tray, eliminating the need to log in to a web browser. Designed for IT teams, customer support, and service desks, this tool enhances efficiency, response time, and issue tracking.

Key Features:

✅ Instant Ticket Submission – Quickly report issues and send them to Odoo. ✅ Priority Selection – Categorize tickets by High, Medium, or Low urgency. ✅ Screenshot Capture – Attach images directly to tickets for better clarity. ✅ System Tray Access – Lightweight and always accessible for easy reporting. ✅ Seamless Odoo Integration – Syncs with your Odoo ticketing system for smooth workflow. ✅ Multi-User Support – Enables multiple employees to submit tickets from their desktops.

Who Is It For?

✔ IT Support Teams – Streamline helpdesk operations. ✔ Customer Service Desks – Improve response times and track requests easily. ✔ Internal Company Use – Simplify issue reporting across departments.

Technical Compatibility:

• Odoo Version: Compatible with Odoo Online & Odoo Enterprise

• OS Support: Windows 10 & 11

• Architecture: .NET Framework-based standalone application

Why Choose This Solution?

🔹 Increases efficiency – Reduces ticket creation time and improves user experience. 🔹 Reduces manual work – Eliminates the need to open a browser for ticket logging. 🔹 Enhances ticket tracking – Ensures issues are reported with the right priority and supporting screenshots.

🚀 Boost your IT support operations with this Windows-integrated Odoo ticketing solution!

For more details or inquiries, contact us at support@miaat.com.